info@thecounselorcare.com

Welcome to The Counselors Care (“Website,” “Service,” “we,” “us,” or “our”). By accessing or using our website and services, you agree to  the following Terms and Conditions. If you do not agree, please discontinue use immediately.

1. Use of Services

Our website allows users to our client portal to schedule appointments with our therapists and providers. We provide recommendations and informational resources. 

2. Scheduling and Financial Transactions

We reserve the right to modify, cancel, or refuse any appointment or service at our discretion. All transactions processed through our platform are subject to confirmation and applicable fees. Refund and cancellation policies are outlined separately and subject to change.

3. Therapist Obligations

All therapists on this platform are independently licensed professionals who operate under the scope of their licensure as required by the Florida Department of Health and the Florida Board of Clinical Social Work, Marriage & Family Therapy, and Mental Health Counseling. 

4. Health Disclaimer and Recommendations

The content and recommendations provided through this website are for informational purposes only and do not constitute medical or mental health advice. Users are encouraged to consider their personal circumstances and consult with their primary care providers/managers (PCM) or other qualified professionals  when making health or treatment decisions. 

5. Intellectual Property

All content, including text, graphics, logos, and software, is the property of The Counselors Care, LLC, or its licensors and is protected by copyright laws. Users may not reproduce, adapt, or commercially exploit any material without written permission.

6. User Conduct

You agree not to:

• Use the website for any unlawful purpose or in violation of any applicable law.
• Submit or share content that is abusive, threatening, defamatory, obscene, or promotes hate or harassment.
• Use the platform for spam, unsolicited promotions, or commercial advertising.
• Attempt to disrupt the security or integrity of our systems or services.

Violation of these rules may result in additional penalties, as outlined by local, state, and federal laws, as applicable. 

7. Account Termination

We reserve the right to disable, suspend, or terminate any user account at our sole discretion for violations of these Terms or for conduct harmful to other users or our business.

8. Limitation of Liability

To the fullest extent permitted by law, The Counselors Care, its owners, developers, affiliates, and employees are not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the website or any services provided. This includes, but is not limited to, damages related to service interruptions, inaccuracies, loss of data, or decisions made based on provided content.

All services are provided “AS IS” without warranties of any kind. The website and its owners expressly disclaim any responsibility or liability for the acts, omissions, or conduct of any third parties or licensed professionals using the platform.

9. Governing Law

These Terms and any dispute arising out of or related to them shall be governed by the laws of the State of Florida, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Florida for the resolution of any legal matter.

10. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of those changes.